How We Handle Buyer and Website Information

Effective date: October 22, 2026

1. Who we are

Shenzhen Ljvogues Sports Fashion Limited operates this website and the business enquiry process described here. Our address is A606, Baochengtai Jixiang Industrial Park, No. 348 Ainan Road, Longcheng Street, Longgang District, Shenzhen, China. Privacy questions can be sent to info@ljvogues.com.

2. Information we collect

We collect information you choose to provide and limited technical information generated when you use the website.

• Contact and company details: name, business email, company name, country or market, phone or WhatsApp number, website and job role where provided.
• Project information: product category, reference styles, target quantity, materials, colours, sizes, packaging, destination market, tech packs, artwork, measurements, sample feedback and other information you send during an enquiry.
• Download information: the document requested, download time, consent record and the contact details submitted before access.
• Commercial records: quotations, invoices, order communications, payment status, shipping instructions and documents required to fulfil a contract.
• Technical information: IP address, browser type, device information, pages visited, referring URL and cookie or analytics identifiers where the relevant tools are enabled.

3. How we use information

• To answer enquiries, review technical feasibility and prepare quotations or samples.
• To provide requested catalogues, certificates or test reports and confirm whether a document applies to a product or material.
• To manage sampling, production, quality inspection, packaging, shipping and after-sales communication.
• To meet accounting, tax, customs, product-compliance and record-keeping obligations.
• To protect the website, prevent misuse and improve navigation, content and buyer experience.
• To send relevant business updates where permitted. You can opt out of marketing messages at any time.

4. Why we are allowed to use it

Depending on the context, we rely on one or more of the following: steps requested before entering a contract, performance of a contract, compliance with legal obligations, our legitimate interests in running and improving a B2B manufacturing business, or your consent where consent is required. Where consent is the basis, you may withdraw it at any time without affecting processing that already took place.

5. When we share information

We do not sell personal information. We may share only what is necessary with:

• Service providers supporting hosting, email, forms, analytics, file delivery, IT security and business administration.
• Banks, payment providers, freight forwarders, customs brokers and logistics partners involved in an agreed transaction.
• Testing laboratories, auditors, certification bodies and professional advisers where required for an order, compliance review or legal matter.
• Authorities or other parties when required by law, to protect rights and safety, or as part of a corporate transaction subject to appropriate safeguards.

Where a supplier processes information on our behalf, we require it to use the information only for the agreed service and to apply appropriate confidentiality and security measures.

6. International transfers

Ljvogues is based in China and may work with buyers and service providers in other countries. Information may therefore be processed outside your country. Where required, we use contractual, organisational or other lawful safeguards for international transfers and limit the information shared to what is necessary for the relevant purpose.

7. Retention

We keep information only for as long as needed for the purpose for which it was collected and for applicable legal or commercial requirements. As a practical guide:

• General enquiries and download leads are normally reviewed for active follow-up and retained for up to 24 months after the last meaningful contact, unless a longer period is needed for an ongoing project.
• Quotations, contracts, invoices, payment records, quality records and shipping documents may be retained for the period required by accounting, tax, customs or dispute-resolution rules.
• Marketing preferences and opt-out records are kept until they are no longer needed to honour your choice.
• Website logs and analytics data are kept according to the configuration and retention period of the relevant service.

8. Security

We use administrative, technical and organisational measures intended to protect information against unauthorised access, loss, misuse or alteration. These include access controls, secure transmission where supported, restricted staff access and controls over files containing buyer or order information. No internet transmission or storage system can be guaranteed to be completely secure, so buyers should avoid sending unnecessary sensitive personal information.

9. Cookies and analytics

The website may use necessary cookies for security, preferences and basic functionality, and may use analytics cookies to understand page use and improve content. Where consent is required, non-essential cookies are used only after consent and can be managed through the cookie controls shown on the site or your browser settings. Blocking some cookies may affect website functionality.

10. Your privacy rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing, portability, objection to certain processing, withdrawal of consent, or an opt-out of marketing. California and other applicable US residents may also request disclosure of categories of information collected and may request deletion, subject to legal exceptions. We will not discriminate against you for exercising a privacy right.

To make a request, email info@ljvogues.com with enough information for us to identify the relevant enquiry or order. We may need to verify your identity and authority before acting. You may also have the right to contact your local privacy regulator.

11. Children

This is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children through the site. If you believe a child has submitted information, contact us so we can review and delete it where appropriate.

12. Third-party links and services

The website may link to YouTube, LinkedIn, social media, payment or logistics services and other third-party sites. Their privacy practices are controlled by their own policies. Review those policies before submitting information directly to them.

13. Changes to this policy

We may update this policy when our website, services, suppliers or legal requirements change. The effective date at the top shows the latest version. Material changes will be communicated through the website or directly where appropriate.

14. Contact us

This policy describes the current website and enquiry process. It does not replace order-specific contract terms, confidentiality agreements or the privacy notices of third-party platforms.